The most PATHETIC customer services ever!

Absolutely shocking customer service!

I honestly cannot understand how Sissy Boy expects customers to have confidence in the company when it is virtually impossible to contact anyone.

Two weeks ago, I placed an online order for two tops. Shortly afterwards, I found the exact same items in one of your stores. On the very same day, I tried to cancel my online order by calling your customer service number and sending an email. The phone number was out of service then, and unbelievably, it is still out of service two weeks later. Not once has anyone responded to my email.

The order was delivered despite my attempts to cancel it. I returned both items to a Sissy Boy store and am now still waiting for my refund.

The complete lack of communication is unacceptable. No working phone line, no response to emails, and no urgency in resolving customer issues. That is not customer service—it is customer neglect.

If you are unable or unwilling to provide even the most basic customer support, why are you operating an online store in the first place? Customers should not have to chase a company for weeks just to get assistance or a refund.

This has been one of the worst customer service experiences I have ever had. I sincerely hope Sissy Boy starts taking its customers seriously, because at the moment, your customer service is simply non-existent.