Terrible Quality Shoes - Worse service from Head Office

I have been supporting Sissy Boy long and I am so disappointed. My one heal became loose from the shoe and bent inwards, the other pair I had 2 weeks the rubber at the tips of BOTH heels had fallen off. I have a normal job in an office, and I take them off as soon as I get home and place them back in the box.

I reported this to sissy boy as soon as the second pair went. Kathy I reached out to first was very sweet and I made sure she knew while she assisted rhow helpful she was, but I waited almost 2 weeks to just get a feedback from the head office! For them to tell me I must return it where I received it. I don't care about the return. I want answers from sissy boy. Since I made this clear, the Head Office stopped responding to me.

I will not support this brand again - I have SO many people I used to recommend sissy boy to - especially my friends who do modeling, promotion work and photoshoots. But I will make sure to make these people aware of this now too if I don't get an answer - I will have no problem letting them know and I will no longer be supporting this brand.

I expect an answer from the Head Office and AT LEAST a refund for the amount I spent on these two pairs, or two proper paira. It's not cheap shoes. I wore BOTH LESS THAN A MONTH

I have nothing to discuss with Edgars where I bought it from - it's Sissy Boy who I expect to answer to me.