Sissyboy ****med me

I placed my order at Sissyboy on the 29th of June I received a call on the 3rd and the lady who called me asked me when am I going to pick up my order because it is ready.

I was so shocked becase the time I was ordering I didn't choose to pick it up in store I left my address for it to be delivered there was not even an option for me to choose to pick my order in store and I told her. She said she will communicate with the Department responsible and get back to me on Monday the 6th of July she didn't call me back till today.

I tried to email them but there is no response, I tried to communicate with them via messenger on Facebook they didn't respond. I believe that they ****med me