PAY ME BACK WITH IMMEDIATE EFFECT I HAVE BEEN WAITING LONG ENOUGH !!!!!!!!!!!!!

I made an online purchase for two x Sissy Boy Jeans via their online website on the 03 March 2020 . I was contacted via email on the 11 March 2020 stating that they do not have stock of both items (that I had already paid for) . I requested for the amount that i had paid ( R 1010.00) to be refunded for both jeans due to their lack of stock . To date I have received no communication regarding the progress of my refund , not one call from the staff who had promised to get back to me after I had called them numerous times for an update . Sissy Boy online has the worse customer service that I have ever experienced... PATHETIC . I should not be following up daily , they should be updating me as the customer . You have tarnished the name of a reputable brand with your appalling service .You have taken my money and NOT DELIVERED A THING !!!!!!!!!!!! PAY ME BACK WITH IMMEDIATE EFFECT I HAVE BEEN WAITING LONG ENOUGH !!!!!!!!!!!!!