Cancelling and Refunding

I am not happy with one of your partner's Sisonke Burial Society...I joined the grocery society in October 2024 and to be honest I was not aware of the difference age trials as that was not explained to me...The print out I received states that my waiting trial for the members covered is 6 months today I tried to claim for my aunt and I was told that her waiting period is 9 months and not 6 months.Even though I sent them the print out they gave me they didn't help me but tell me about their pamphlet I need assistance in knowing how I can cancel the policy and get all my premiums back since I was not given full information.