KK
Koos K
1 reviews | Active since Feb 2011
21 Aug 2019, 12:28
SINGAPORE AIRLINES lack of customer care - don't use their services
I recently missed a connecting flight between Singapore Airport and ****et because the onboard inflight system sent me to the wrong gate. The flight from South Africa was also delayed, making the connecting time even shorter. I had to struggle on my own to get a new flight and when I brought this to their attention I got the usual "f you we don't care go away" treatment. Be assured, I will never fly or recommend Singapore Airlines because of the treatment from their "Customer Care" Department. There are many other airlines, price wise, always the same or close enough to make no difference. This was a pathetic experience.
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