1 reviews | Active since May 2018
Lost and Damaged bags
Good day.
I want to publish how Singapore airlines treat there customers
They lost 3 of our luggage when flying from singapore to JHB on 5 May 2018.
They recovered 2 bags. 1 totally damaged/Destroyed. They collected the damaged bag from me on the 10th May 2018 and heard nothing from them again.
Then there is still 1 bag that is lost that they cant find. Not once have they asked what inconveneance did the list of the bag cause us or did we have any unneccessary expenses due to the loss of the bag. Or delay of the other 2 bags.
Till today they have not adviced what they will be doing regarding the damaged bag or the lost bag.
We wont even go to hiw we got treated on the plane and at singapore imigrations.
We are highly discusted in there profesionalisim.
And want to warn others about them.
Regards Emilio Pieterse ********** 506
