Impeccable Service

I booked flights with SIngapore Airlines but had trouble making payment online with my credit card. Their website chatbot is amazing and connected me to an agent who was extremely helpful. When they could not immediately solve my problem, they arranged to hold the booking at the quoted price for a specified time, and to call me back to finalise the payment before the payment due date. When the agent called I was out with friends so she arranged to call again after an hour, and did as she had promised and then on that call managed to process the payment for me. Well done Singapore Airlines.