LM
Ludwe M
1 reviews | Active since Dec 2023
06 Jan 2025, 08:04
Worst financial service.
My family had the worst experience with this business. We submitted a claim to them...with the required docs. Everyday there's a new required docs. The funeral was on the 04.1.2025. Till now we still haven't received our claim funds. This is after countless calls and pleading with them to hurry as we need to pay the mortuary. We ended up borrowing the money as they still haven't paid.
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Replies (3)0
Replies (3)
Simply Financial Services's replyOfficial
06 Jan 2025, 16:59hi Ludwe - apologies that you've had a difficult experience. As per our communications, please send us proof of your employee's active at work status (there are several ways to do this, as we've communicated), as per your contract, and we'll gladly forward the funds. You're welcome to contact us on ***.
Simply Financial Services's reply06 Jan 2025, 16:59
Official
hi Ludwe - apologies that you've had a difficult experience. As per our communications, please send us proof of your employee's active at work status (there are several ways to do this, as we've communicated), as per your contract, and we'll gladly forward the funds. You're welcome to contact us on ***.
LM
Ludwe M's updateReviewer Update
18 Jan 2025, 13:30After great deal of discourse. This matter has been resolved.
@Simply please extend the same courtesy you've shown to me and family after experiencing such an ordeal.
Specia mention to the one of the execs Simon and Antoinette who were able to contact us.
@Simply please extend the same courtesy you've shown to me and family after experiencing such an ordeal.
Specia mention to the one of the execs Simon and Antoinette who were able to contact us.
LM
Ludwe M's update18 Jan 2025, 13:30
Reviewer Update
After great deal of discourse. This matter has been resolved.
@Simply please extend the same courtesy you've shown to me and family after experiencing such an ordeal.
Specia mention to the one of the execs Simon and Antoinette who were able to contact us.
@Simply please extend the same courtesy you've shown to me and family after experiencing such an ordeal.
Specia mention to the one of the execs Simon and Antoinette who were able to contact us.
Simply Financial Services's replyOfficial
21 Jan 2025, 14:01Thanks for your response Ludwe - glad we could be of assistance in this difficult time.
Simply Financial Services's reply21 Jan 2025, 14:01
Official
Thanks for your response Ludwe - glad we could be of assistance in this difficult time.