KK
Kwena K
1 reviews | Active since Jun 2026
19 Jun 2026, 08:17
Unfair payouts
How can you pay the funeral and life cover to the spouse without investigating if the deceased had children outside marriage. That's is pure negligence.
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Simply Financial Services's replyOfficial
19 Jun 2026, 08:28Good day,
Thank you for bringing this matter to our attention, and please accept our sincere condolences if you are grieving the loss of a loved one.
We take concerns regarding the fairness and correctness of our policy payouts very seriously. We want to assure you that we will look into this matter immediately. Our claims team will thoroughly investigate the details and a member of our team will be reaching out to you directly as soon as possible to discuss this with you in more detail.
Regards,
The Simply Team
Thank you for bringing this matter to our attention, and please accept our sincere condolences if you are grieving the loss of a loved one.
We take concerns regarding the fairness and correctness of our policy payouts very seriously. We want to assure you that we will look into this matter immediately. Our claims team will thoroughly investigate the details and a member of our team will be reaching out to you directly as soon as possible to discuss this with you in more detail.
Regards,
The Simply Team
Simply Financial Services's reply19 Jun 2026, 08:28
Official
Good day,
Thank you for bringing this matter to our attention, and please accept our sincere condolences if you are grieving the loss of a loved one.
We take concerns regarding the fairness and correctness of our policy payouts very seriously. We want to assure you that we will look into this matter immediately. Our claims team will thoroughly investigate the details and a member of our team will be reaching out to you directly as soon as possible to discuss this with you in more detail.
Regards,
The Simply Team
Thank you for bringing this matter to our attention, and please accept our sincere condolences if you are grieving the loss of a loved one.
We take concerns regarding the fairness and correctness of our policy payouts very seriously. We want to assure you that we will look into this matter immediately. Our claims team will thoroughly investigate the details and a member of our team will be reaching out to you directly as soon as possible to discuss this with you in more detail.
Regards,
The Simply Team