1 reviews | Active since Apr 2013
Your incompetence is costly
Tonight I bought mu supper from Simply Asia Benmore. I ordered a 514 beef mild. The order I received was dealt with in under 5mins which was suprising because I know Simply Asia food is freshly made, I had a gut feeling it was pre-prepared but didn't mind it much. I live in North Riding which is a long way from Sandton. I arrived home to find my order is chicken (I don't eat chicken). I call the store for an explanation to which Sherperd who gave me the order followed on Thandi who took the order Thandi apparently gave me the wrong slip because they were lots of orders...she gave me slip no ********** 4 order no 124. Instead of slip no ********** 5 order no 120. Such errors are costly coz it's a waste of money for food I won't eat and I am not willing to drive back to Sandton from North Riding. I am very UPSET with the lack of attention to detail from your stuff members.
Thanks for bringing this to our attention. We are very sorry to hear that they gave you the incorrect order at Simply Asia Benmore. Please can you email your contact details to *** as we will address this matter and provide you with feedback. Once again we apologise for the inconvenience caused.
Regards,
The Simply Asia Team
Thanks for bringing this to our attention. We are very sorry to hear that they gave you the incorrect order at Simply Asia Benmore. Please can you email your contact details to *** as we will address this matter and provide you with feedback. Once again we apologise for the inconvenience caused.
Regards,
The Simply Asia Team
