1 reviews | Active since Jul 2011
Worst service
What a disappointing meal and even worse service from the restaurant manager at Simply Asia Paddocks, Michael Kennedy!
We ordered a meal and when it arrived the foil bowl wasn’t even 50% full! What a waste of money. When we called the manager all he could say was “you ordered it without vegetables” and he couldn’t provide a solution.
How must a consumer know that if there are no vegetables in it Simply Asia halves the portion size, even if it costs the same? Apparently “no vegetables” doesn’t mean that you pay less, you just get less of a meal.
Sorry, not only does this product suck, but so does your non-solutions oriented manager who refused to offer a replacement or even another option.
Not supporting you again, I’m afraid! And we were fans previously.
Thank you for the feedback. We are very sorry to hear that you were not satisfied with the portion size as well as the service received at our Paddocks branch. We will pass your contact details onto the relevant team member to address this matter and provide you with feedback. We apologise for the inconvenience caused.
Regards,
The Simply Asia Team
Thank you for the feedback. We are very sorry to hear that you were not satisfied with the portion size as well as the service received at our Paddocks branch. We will pass your contact details onto the relevant team member to address this matter and provide you with feedback. We apologise for the inconvenience caused.
Regards,
The Simply Asia Team