MM
Michelle M

1 reviews | Active since Mar 2014

28 Feb 2016, 17:38

WELL DONE DRACO

Yesterday 27th February I placed and oder via Mr Delivery Northriding and for the 2nd time they managed to get my order wrong. No surprise there. This morning I called the restaurant directly as you just cannot win with Mr Delivery. It's very frustrating when they refuse to take ownership for their mistakes. Imagine my astonishment when the manager on duty at Simply Asia himself got into his car to personally correct and hand deliver my order. Service in this country is pathetic and it's very rare to actually receive not only an acknowledgement but for the manager himself to take time out to drive all the way to apologise and fix something that wasn't even the stores fault. Well done Draco. Your effort is rely appreciated. To the owner of the branch, you have a sure winner there. Many thanks

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