UTTERLY DISGUSTING SERVICE AND A DUMBASS MANAGER

<p>I CANNOT believe that such a well established restaurant can offer such poor and disgusting service as I have just experienced in your Glen Garry store. 06/07/16</p> <p>We walked in at 6:20pm tonight and was served by a lovely waitress who took our drinks and food order...at 7:15 we received our order!! Almost 1hr later??? I understand that the restaurant was busy but to wait for an hour for an order of 2 noodle dishes!!!</p> <p>The best is yet to come...</p> <p>We placed another order for 2 takeaway dishes 10 minutes into our meals thinking that while we eat they could prepare the takeaways. Please note that it is now 7:30, at 8:00 we paid for our meal and waited...and waited...and waited!!! at 8:41 our waitress apologizes for the long wait due the kitchen messing up the takeaway order...so we continue to wait!, at 9, frustrated and very angry at this poor and utterly disgusting service we approached Andre the manager and explained to him our dissatisfaction. The BRIGHT SPARK responds with a dumbfounded expression and has the ordassity to say that he can refund the meal!!! Seriously??? A 2 hour wait and all he can say is "I can refund your meal"??? WOW!!! imagine my burning desire to punch him!!!</p> <p>I cannot believe this!!!</p> <p>Arriving at home frustrated and extremely upset we openned up the takeaway boxes only to discover that it wasnt what we had ordered!!! How can a kitchen that has been given so much time STILL GET THE ORDER WRONG???</p> <p>I'm looking forward to a response from Simply Asia!</p>