nW
natasha W
1 reviews | Active since Oct 2009
08 Aug 2019, 13:13
Utterly disgusted
I ordered simply asia ia Mr D and the order was accepted at 11:45am. Estimated time for collection was 12:15 and delivery by 12:30. Guess what. Its 13:12 and the food has not even left benmore Simply Asia as yet. I understand there are delays but this is unacceptable. How does it take you 1 hour 26 minutes to make 2 noodle meals. Did you need to go find a duck? Or slaughter a *** for beef? I will never order from you again. You guys need to wake up.
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Simply Asia's replyOfficial
12 Aug 2019, 10:23Hi Natasha, this is not the level of service we pride ourselves on providing our customers. We would appreciate the opportunity to discuss this with you directly. Please be so kind to send your details to *** and we follow up soonest. Thanks so much, kind regards.
Simply Asia's reply12 Aug 2019, 10:23
Official
Hi Natasha, this is not the level of service we pride ourselves on providing our customers. We would appreciate the opportunity to discuss this with you directly. Please be so kind to send your details to *** and we follow up soonest. Thanks so much, kind regards.