CK
Craig K

1 reviews | Active since May 2009

22 May 2019, 23:31

Trust lost - the waiter simply ****

I visited Simply Asia in Willowbridge, Tygervalley, ordered no 514 and asked for it be be mild. The friend that was with me ordered the same but with duck and also asked for mild. We found it rather strong and when we asked the waiter said that he heard us say medium. I asked him to ensure out additional take away was mild, but he said he ordered medium for the takeaway too. He said he would correct it, but he didn't. So simply put... that is the last I will go there and I am motivated to dish out negative publicity to the make up for my poor experience.

0
Replies (2)
Simply Asia
Simply Asia's reply23 May 2019, 09:54
Official
Hi Craig, we sincerely apologize for the bad experience you had at our Willowbridge branch! Kindly forward your contact details to *** in order for us to follow up and investigate. Thank you for providing feedback, kind regards. Simply Asia team.
Simply Asia
Simply Asia's reply23 May 2019, 11:38
Official
Hi Craig, in the interim kindly forward me your contact details in order for the store manager to also follow up soonest. Thank you, regards.