1 reviews | Active since Jun 2016
TERRIBLE service, never again!
<p>I placed an order for Delivery, with Simply Asia, Pavilion, at 4:12 pm. It's fasting month so I asked how long it would take I was told 40 minutes at most. An hour later I called and was told the driver left already. Another half hour later the driver called me asking for my address, and I asked why doesn't he have my address? He said he was just leaving the pavilion! Another half an hour later (2 hours from order ) I called and was told they can't reach the driver but the manager told me she's sorry the driver isn't answering his phone and the owner said he would make a fresh meal and deliver it himself. When nobody pitched I called again and was told that no, the owner can't come anymore because he's busy breaking fast. Mohammed, we hope you enjoyed your iftar meal while your paying customers we're left without food for theirs, and without even the courtesy of a call from you. </p>
Dear Rabia
Thank you for contacting us with your feedback. It is unfortunate that you have had such an unpleasant experience at one of our Simply Asia Stores. A representative will be in touch with some feedback.
Please feel free to contact us should you have any further comments or queries or should the matter not be resolved in a satisfactory manner.
Kind regards
The Simply Asia Team
Dear Rabia
Thank you for contacting us with your feedback. It is unfortunate that you have had such an unpleasant experience at one of our Simply Asia Stores. A representative will be in touch with some feedback.
Please feel free to contact us should you have any further comments or queries or should the matter not be resolved in a satisfactory manner.
Kind regards
The Simply Asia Team
