Simply pathetic

They messed up a simple and very specific order for two MILD meals. One meal was fine but the other should have come with a FLAMABLE warning!<br> <br> We called Simply Asia & explained that they had gotten our orders wrong. We were SHOCKED at what happened next.<br> <br> The manager refused to take our calls, promised us a call back after 20mins - it never happened &. Meals were collected at 6:30pm already, well after 9pm & still no resolve. A staff member tried to rectify the error by having a replacement meal sent to us, Richard abruptly ordered him not to. Next day I took the blundered meal back & wanted to hear why Richard had avoided my calls & concern & wanted him to taste the \mild\" meal for himself. I was told that he decided to rather stay home on that day. <br> <br> After having dinner & my evening spoilt, wasting time & money on calls & petrol to return to the restaurant with their blundered meal - all I got was my refund & a shallow: \"Sorry about that sir... next customer please...\"<br> Pathetic service & we'll never return to this branch again! Not after how you made us feel as customers.<br> "