Simply Asia(ONLY write good reviews or else...)

Hi there

It's very unfortunate that I felt the need to write a review on hello Peter but I was very shocked by the following.

Simply Asia is currently running a competition where once you've purchased food from them you write a review, upload pictures of the food and/till slip, add your name, surname, number and email address, all to enter into a draw to win smeg products. I haven't had their food in a while so I decided to try it again.

On 21 November 2022 at Cavendish Square Simply Asia we(my family and I) purchased two dishes for takeaway, 301(thai green curry) and 303(a strong veggie dish). We shared the dishes mostly for tasting purposes. My sister mentioned that it was weird that there were so few cashew nuts in the Thai green curry(301). She had about 2 cashews in her dish. There was none in my portion of the dish.

Because the competition required a review for entry I wrote a review and I wanted to be truthful. I commented on the portion size which was surprising to me since it's quite small compared to when you're dining in. I also commented on the cashew nuts(referencing a previous experience I had where there were many cashew nuts in).

Anyway I left it and thought nothing of it. This afternoon on 22 November 2022 I received a call at roughly 14:39 from the following number : +***8. I answered and it was a guy who mentioned that he was calling from Simply Asia. He said that the head office mentioned that I left a bad review. At first I thought this was them wanting to know more but I was grossly mistaken. The guy then (with attitude and condescension in his voice) proceeded to tell me that only one of their dishes had cashews in it (which is incorrect there are more dishes on Simply Asia's menu containing cashew nuts) and that the Thai green curry does not, to which I was confused and said "okay let me check the menu", I was struggling to get to it while he continued to say that he was the owner(or owner of a few stores) of simply Asia and that there is absolutely no cashews in the Thai green curry. He then said "So your review was wrong", he had a smug tone in his voice and I could hear he was trying to intimidate me and essentially twist my arm to say that I was wrong and that my review was wrong(mind you he didn't address the portion size part of my review). He then said "You will come again, and I hope this doesn't discourage you from coming again" (still in a threatening and intimidating tone). He then said goodbye and switched off the phone (this was the just of the phonecall but they should have a recording of it).

I was ofcorse shocked because firstly I never leave reviews, especially bad ones, and secondly never in my wildest dreams did I think a company would use a competition to gain people's information and then proceed to intimidate them once they've left a "bad review". It is completely ridiculous and totally unprofessional to do that regardless. The guy probably assumed I was someone who usually writes bad reviews but I only wrote anything for the sake of the competition and had absolutely nothing to gain by writing the "bad review" , it probably made it extremely unlikely for me to win anything in fact, especially since they were siffing through the reviews. I'm not sure if he was acting alone or if he was told to intimidate me since he had my number and details. But it makes the company look bad either way.

I honestly don't know what to say. I feel like they totally ruined the concept of leaving a review or competition for that matter and broke a customer's trust by using my information upon entry of a competition to intimidate me into understanding that my review was wrong and then low key forcing me to come back in anycase. Total garbage behavior for a food company!! I will never go there again!! I had to write this because I thought they have my information and I didn't feel comfortable with the whole thing. Also just incase the guy was acting alone.

I am more then willing to post this on various platforms as well.