Simply Asia - The Glen

Item: Simply Asia
Rating: 1
Author: Jenalle J

Simply Asia - The Glen (Johannesburg)

Had a terrible experience at Simply Asia, The Glen on 26/12/24. The manager was extremely rude when we tried to offer feedback on improvements to the 514 meal. She promptly advised us to visit other branches in the area instead of offering to better her services. This is definitely not how to treat customers. We like the food and would like to come back if suggestions are taken into account.

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Replies (1)

Simply Asia's replyOfficial

27 Dec 2024, 12:49

Hello,

We’re truly sorry to hear about your recent experience with us. Please know that we’ve escalated this matter, and our operations team will be reaching out to you shortly to address it.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it.

Simply Asia's reply27 Dec 2024, 12:49

Official

Hello,

We’re truly sorry to hear about your recent experience with us. Please know that we’ve escalated this matter, and our operations team will be reaching out to you shortly to address it.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it.