1 reviews | Active since Nov 2019
Simply Asia summerstrand service
Firstly I want to say that I love Simply Asia’s food!!!! However the service at Simply Asia summerstrand is questionable.
I ordered take away for supper for the last 2 nights while here in pe for work. But last night was very bad. I was helped by Amy who was more concerned about other clients(only 4 tables occupied)than taking my order which she eventually did. What amazes me is I asked her to recommend a side dish with my main and she said that the sides are boring and bland. I was totally taken back as I mean she works there and should be able to recommend a simple side dish??? She also told me that my order should take 15min as the day before i waited only 10min but my order took 35min as they made a mistake with my order and sent it with another person. Only when I asked where is my order did she mention that she made a mistake and that I had to wait longer. Eventually my food came and I had to ask for chopsticks and there was no napkin in my bag. I told them about the bad service and they didn’t seem interested in my advice to them.
We are so sorry to hear about your experience at our Summerstrand store. Please send your contact details to *** as we would like to address this matter.
Best Regards
Simply Asia Team
We are so sorry to hear about your experience at our Summerstrand store. Please send your contact details to *** as we would like to address this matter.
Best Regards
Simply Asia Team
