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ajj.dental ajj.dental

1 reviews | Active since Jul 2017

02 Jul 2017, 19:57

Simply Asia simply terrible (Brooklyn, Pretoria)

<p> ordered food at 6:25pm by phone for collection to avoid an unnecessary wait. Was told the food should take 30min to prepare. Arrived at the store at 6:55PM and my wife went in to collect the food. She was told that the food will take 10 minutes more to prepare. So we waited. I called them after 10 minutes and the manager said that it will take another 10 minutes! We ended up getting our food at 7:40pm! I whole 1 hour 15 minutes after the order was placed. I phoned the manager to complain about the service and was told that he will call me back in 2 minutes. That was 12 minutes ago! What terrible service and an *********** manager. </p>

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Replies (1)
Simply Asia
Simply Asia's reply03 Jul 2017, 09:10
Official

Dear Customer

We are extremely sorry that you have experienced this. We do understand your frustration. Please accept our sincere apologies. Please be so kind to email us your contact details as well as which store you visited to *** and we will address this matter and provide you with feedback soonest.

Regards, The Simply Asia team