NS
Nikita S

1 reviews | Active since Jan 2014

30 Jun 2015, 11:24

Simply Asia Simply Cares

After being ignored and posting a complaint on HelloPeter, it was within 2 days that I was contacted by the Manager for the store in Somerset Mall. <br> <br> Nathan took the time to speak to me re the complaints I had, and managed to make me fully understand these reasons. It was through a very pleasant phone call with him, that we were invited to try a second night at this new establishment and I am happy we did. <br> <br> The food was still as great as it always is, the staff were constantly smiling and we were lucky enough to have a waitress who had been with this establishment for 8 years. The amount of loyal customers I saw walk into this restaurant and compliment the staff (Front of House & Back of House) was an eye opener. <br> <br> Well done, Simply Asia - I will be coming back, if this is how you look after your customers!

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Replies (1)
Simply Asia
Simply Asia's reply30 Jun 2015, 12:15
Official
Hello NikitaS,

Dear Nikita

Thank you for taking the time to provide us with your feedback. We appreciate it!
We are glad that you have had a pleasant dining experience at our Somerset Mall branch and hope that you will continue to enjoy Simply Asia.

Please do not hesitate to contact me should you have any future comments or queries.

Kind regards
Olivia