KS
Keene S

1 reviews | Active since Feb 2022

08 Apr 2024, 08:47

Simply Asia Rosebank

Mduduzi is great 5/5 for customer service! For context: I have a friend that is not adventurous when it comes to food. We initially tried to order egg fried noodles without any sauce's, we were initially told this couldn't be done... we then tried to order egg fried rice without sauce and the waitress left in a hurry. She brought back plain rice. I spoke to the manager Mduduzi and he said they could definitely do this and brought us an egg fried rice free of charge to apologise for the trouble.

I had the egg fried noodles as on the menu and they were great! I also ordered the veg spring rolls and they were good but could be made better with a stronger flavour. Only reason I gave them a 4 star. Food: 4/5 | Service: 5/5 | Atmosphere: 5/5

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Replies (3)
Simply Asia
Simply Asia's reply08 Apr 2024, 10:25
Official
Dear Keene S.,

Thank you for taking the time to leave us a review. We are delighted to hear that Mduduzi provided you with excellent customer service and was able to resolve any issues you encountered during your visit. We appreciate your feedback regarding the veg spring rolls and will definitely take it into consideration to improve the flavor. We are glad you enjoyed the egg fried noodles and the atmosphere at our restaurant.

We look forward to welcoming you back to Simply Asia soon!

Regards,
Simply Asia
KS
Keene S's update08 Apr 2024, 17:45
Reviewer Update
Thank you very much for this, I will continue to support you guys, Mduduzi has hung onto my friend as a customer too.

It's a pleasure, I believe constructive criticism can allow you to become the best. I once again thank you for taking my advice on board, I will be back to try the spring rolls again soon.
Simply Asia
Simply Asia's reply19 Mar 2025, 09:41
Official
Thanks so much Keene!