SE
Siyaam E
1 reviews | Active since Sept 2018
10 Sept 2023, 17:10
Simply Asia Canal Walk
This is the 2nd time I'm having such a bad customer service experience at Simply Asia Canal Walk. With the same person at the order counter,1st time I went I waited 20min while she's clicking on the TV screen ,I asked her if I couldn't place my order so long ,she rep**** by telling me no she must fix the TV first.2nd time I went it was 11:15 she was sitting on her phone with earphones in her ears chewing bubble gum and told me I must come back at 11:30 to place an order.This is the front line of your business and representation thereof Aswell. She has no customer service etiquette and I do believe should be stopped out with a more friendlier staff member who can get the job done.
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Replies (1)Simply Asia's replyOfficial
11 Sept 2023, 07:44Hi Siyaam E,
Thank you for taking the time to review us. We would really appreciate the opportunity to contact you directly regarding your experience. Please could you send us your details via this link https://simplyasiabrand.goreview.co.za/goreview-crm?revid=HHlsRF3I so we can contact you regarding your visit.
We hope to hear from you soon.
Warm regards,
Simply Asia
Simply Asia's reply11 Sept 2023, 07:44
Official
Hi Siyaam E,
Thank you for taking the time to review us. We would really appreciate the opportunity to contact you directly regarding your experience. Please could you send us your details via this link https://simplyasiabrand.goreview.co.za/goreview-crm?revid=HHlsRF3I so we can contact you regarding your visit.
We hope to hear from you soon.
Warm regards,
Simply Asia
