CD
Carola D

1 reviews | Active since Jun 2010

01 Apr 2015, 14:43

Service, Time and Bad Food

This is the second time we went to this restaurant in Clubview. The first time was wonderful. Today - total disaster. We waited approx. 40 minutes for our food, we were 6 people of the only other 2 people in the restaurant. There were contractors working on the ceiling in the kitchen while they were preparing the food - really - and one of the dishes was not eatable - salty salty. They did take this dish of the bill and gave us R150 vouchers for a next time - will there be a next time - don't think so. Paying R93 for a dish that has 4 small pieces of calamari and 4 small prawns in a red curry - a bit steep me thinks.<br> <br> The waitress's attitude is one of a depressed person who should be locked away. No smile, no friendliness ... I have to work today and am the only waitress. I am sorry, we pay for good food and friendliness - not complaining about the time, food, waitress and never mind the manager who has no attitude.<br> <br> I will not recommend this restaurant to any person.

0
Replies (1)
Simply Asia
Simply Asia's reply01 Apr 2015, 16:39
Official
Hello CarolaVD,

It is with deep regret that you received a disappointing service from one of our Simply Asia stores and I would like thank you for bringing this to our attention.

At Simply Asia we thrive to exceed our customers' expectations, and we value all the feedback we get from our customers.

I have sent your feedback to the store for follow up. Please let me know should no one contact you within 3 days.

Once again your future feedback will always be appreciated and do not hesitate to contact me.

Regards
Olivia