1 reviews | Active since Jan 2018
Really slow service
I met up with a friend on my lunch hour at the Plattekloof branch of Simply Asia and waited nearly 45mins for my food.
The excuse that I was given was that the kitchen had a big order that's why it took so long. I looked around (still waiting at this point) and only saw 3 other occupied tables, all three of them being seated after us.
While the staff was friendly ebough the service was just utterly pathetic. With no apologies given.
Hi Lorenzo,
Thank you so much for bringing this to our attention. First of all we would like to sincerely apologise for what you have experienced at Simply Asia Plattekloof. Simply Asia prides itself on excellent service therefore we do understand your frustration that this expectation was not met. We once again apologise for any inconvenience caused. Please email *** your contact details as head office will address this matter and provide you with feedback soonest.
Please could you also include your HelloPeter usernam in order to match it up with your complaint.
Kind regards
Hi Lorenzo,
Thank you so much for bringing this to our attention. First of all we would like to sincerely apologise for what you have experienced at Simply Asia Plattekloof. Simply Asia prides itself on excellent service therefore we do understand your frustration that this expectation was not met. We once again apologise for any inconvenience caused. Please email *** your contact details as head office will address this matter and provide you with feedback soonest.
Please could you also include your HelloPeter usernam in order to match it up with your complaint.
Kind regards