RC
Roshan C

1 reviews | Active since Jan 2014

14 May 2015, 14:47

Quality of Food

I'm a frequent visitor of the Simply Asia is Bryanston. On average I purchase meals at least once a week, mostly takeaways as I stay around the corner. On the 7th of May I was extremely disappointed with the quality of food I received. I placed my order at 8:45 pm and picked it up just after 9. It's difficult to explain how bad the quality of food was, it simply looked like someone sc***** the bottom of the wok and emptied the food in a takeaway container. The chicken piece were shredded and NOT strips. Highly disappointed. <br> <br> Can management please ensure that the quality of food irrespective of time of day remain as high as I have come to enjoy. <br>

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Replies (1)
Simply Asia
Simply Asia's reply15 May 2015, 11:45
Official
Hello Roshanchiman ,

It is with deep regret that you received a disappointing service from one of our Simply Asia stores and I would like thank you for bringing this to our attention.

At Simply Asia we thrive to exceed our customers' expectations, and we value all the feedback we get from our customers.

I have sent your feedback to the store for follow up. Please let me know should no one contact you within 3 days.

Once again your future feedback will always be appreciated and do not hesitate to contact me.

Regards
Olivia