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jahne P
1 reviews | Active since Dec 2015
28 Dec 2015, 14:50
Poor system
When tried to purchase a meal from my Star card i could not use the money on the card as the system did not allow the money to be taken off. All that was told to me was that the system is faulty and there is nothing that can be done to take off the amount due for the meal. <br> <br> I am disappointed as i prepared myself to use the points for a meal because i left my bank card at home.
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Simply Asia's replyOfficial
29 Dec 2015, 16:43Hello Jahne123,
Thank you for contacting us with your feedback. It is unfortunate that you have had such an unpleasant experience at one of our Simply Asia Stores. An Operations Manager has been assigned to investigate the matter. A representative will be in touch with some feedback.
Please feel free to contact us should you have any further comments or queries or should the matter not be resolved in a satisfactory manner.
Kind regards
The Simply Asia Team
Thank you for contacting us with your feedback. It is unfortunate that you have had such an unpleasant experience at one of our Simply Asia Stores. An Operations Manager has been assigned to investigate the matter. A representative will be in touch with some feedback.
Please feel free to contact us should you have any further comments or queries or should the matter not be resolved in a satisfactory manner.
Kind regards
The Simply Asia Team
Best regards,
Simply Asia's reply29 Dec 2015, 16:43
Official
Hello Jahne123,
Thank you for contacting us with your feedback. It is unfortunate that you have had such an unpleasant experience at one of our Simply Asia Stores. An Operations Manager has been assigned to investigate the matter. A representative will be in touch with some feedback.
Please feel free to contact us should you have any further comments or queries or should the matter not be resolved in a satisfactory manner.
Kind regards
The Simply Asia Team
Thank you for contacting us with your feedback. It is unfortunate that you have had such an unpleasant experience at one of our Simply Asia Stores. An Operations Manager has been assigned to investigate the matter. A representative will be in touch with some feedback.
Please feel free to contact us should you have any further comments or queries or should the matter not be resolved in a satisfactory manner.
Kind regards
The Simply Asia Team
Best regards,