zH
zain H

1 reviews | Active since Jul 2016

23 Dec 2019, 17:59

Poor service

I visited Simply Asia Gateway today (23/12/2019). We were seated and given the menus. We waited more than 10 minutes with no service. The floor manager was busy talking to his staff and friend. They were eating something. The resturant was not busy. It was just 4 tables occupied. Its a very dissapointing experience as we.love simply asia.

0
Replies (1)
Simply Asia
Simply Asia's reply30 Dec 2019, 09:52
Official
Dear Zain

We are so sorry to hear about your experience at our Gateway branch. Please can you send your contact details to *** as we would like to address this matter.

Best Regards
Simply Asia Team