Poor service and worse food

Item: Simply Asia
Rating: 1
Author: Natasha C

Exceptionally poor service, over an hour and half to make one order and employee at Brooklyn Mall consistently putting down the phone and ignoring questions.

Helpful (0)

Replies (2)

Simply Asia's replyOfficial

06 Feb 2023, 07:36

Dear Natasha C, Thank you for taking the time to review us. We would really appreciate the opportunity to contact you directly regarding your experience. We would love to get in touch with you to find out how we can turn this around. Please could you email your contact details to *** so we can get in touch with you. Kind regards, Simply Asia

Simply Asia's reply06 Feb 2023, 07:36

Official

Simply Asia's replyOfficial

06 Feb 2023, 07:44

Hi Natasha,

We are very sorry to hear that you were not satisfied with the service received. We will get a team member to contact you soonest to address this matter. We apologise for the inconvenience caused.

Regards,
The Simply Asia Team

Simply Asia's reply06 Feb 2023, 07:44

Official