Pathetic

I would like to comment on the pathetic service recieved from simply asia gateway today. We had ordered on the app and chose chicken as the protein for the 514, they had made tofu instead. When we brought to their attention, they said they cannot do anything as it's our fault and not their fault yet we had specified what we wanted and showed proof. We had asked to speak to a manager and then a lady female had told us the samething. I asked to speak to the owner and we were told no we cannot because the owner isn't around, I asked when will he/she be back, they were getting arrogant.

The manager of the place plus the waitresses were absolutely rude and the way we were spoken to was uncalled for and this shows how pathetic customer service is getting. We are regular customers of simply asia and if this is the service we will be receiving, i want to show people what kind of service they will receive when going there too.

I do not appreciate this attitude of the restaurant.

To make it even worse, we had ordered 5 of the 514 and all of them were pathetic, tasted like soup, cashews were burnt and the peppers were tasting like it's gone off and no flavour at all.

If I do not receive any compensation after this the me t steps will be taken.........