dS
dheran S

1 reviews | Active since Mar 2009

04 Jan 2018, 22:13

Paid for a 504 with chicken and got a few pieces of mince

Requested the Phad Thai with chicken, as i ate my meal i realised that i couldnt see and have bitten into very little chicken. I moved the noodles around and found a few minced pieces of chicken, I know from other branches that this wasnt right. I complained, the manager asked why i waited so late to complain and that i could have eaten all the chicken then complained that there was no chicken. After that insult i paid the bill and left the branch with the ******* they tried to sell me as chicken,

0
Replies (2)
Simply Asia
Simply Asia's reply09 Jan 2018, 07:50
Official

Dear Customer

We are extremely sorry that you have experienced this at one of our Simply Asia branches. We do understand your frustration. We also pride our food on good quality and we apologise that this was not up to standard. Please accept our sincere apologies. Kindly email us your contact details to *** and we will address this matter and provide you with feedback soonest.

Regards, The Simply Asia team

Simply Asia
Simply Asia's reply09 Jan 2018, 07:51
Official

Dear Customer

In your email with your contact details please include the Simply Asia store which this took place at.

Regards, The Simply Asia team