ONE VERY HAPPY CUSTOMER

We visited the branch last week and I noticed the advert for the loyalty card which I duly requested from the waiter. After a short while the Manageress came to advise that their cards would not be arriving until a few days later. I obviously wasn't happy, but resigned myself to getting one next time.<br> <br> About 10 minutes later the Manageress came back to advise that she had located a card but would need my details to load it on the system as the application form was not available. I duly provided my details and she loaded my card and off we went.<br> <br> I commend her for going the extra mile to find a card, getting my details and loading it in-store. WELL DONE as not many other people would take the effort to ensure that the customer is happy.