No ice if we order water!?

We went to Simply Asia in Rosebank Mall yesterday evening (29 Nov) for dinner. We ordered starters off the sushi menu- damn good sushi, with two glasses of water with ice. Then ordered mains: 314 and 267. Both of us enjoyed our meal. The waiter, Collin was very helpful and knowledgable. <br> <br> After our mains, we ordered the thai-angles and two more glasses of water, upon which Collin told us they no longer have ice in the ice machine. That was OK, we took the water with no ice.<br> <br> After Collin brought our dessert, we noticed other tables being served their soft drinks with ice, and noticed one other table with two glasses of water- also without ice. So naturally, we asked Collin. He said the ice maker was out of ice, but is loaded with ice again.... anyway! Then the gentleman receiving patrons, and taking table bookings came to us, heard our complaint, and then said he walked across to Haagen dazs to get ice!?<br> <br> But Collin just said the ice machine is loaded again... who is lying?<br> <br> This was our first visit to your new outlet in Rosebank. The food was good and we will definitely return, but can we get ice in our water please? Its not like we came only for starters, we ordered a full meal.