KP
Kelly P
1 reviews | Active since Aug 2014
14 Mar 2023, 17:03
Missing ingredients
I have ordered a 514 from the West Coast Village branch, only for my 514 to reach me without cashew nuts. When I call them to tell them and give them a chance to correct it, the voice on the other side tells me that the next time I order, I’ll get a double portion of cashews. But that wasn’t the point, the fact that the simply Asia I had infront of me had absolutely no nuts! How disappointing. Before going to social media with this branch, I thought I’d give them another chance to fix what they’ve messed up!
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Replies (2)
Simply Asia's replyOfficial
15 Mar 2023, 08:14Dear Kelly,
We are concerned to see that your experience at Simply Asia was not up to the expected standard. We have passed this onto a relative ops team member who will contact you regarding your visit. We apologise for the inconvenience caused.
Kind regards,
Simply Asia
Simply Asia's reply15 Mar 2023, 08:14
Official
Dear Kelly,
We are concerned to see that your experience at Simply Asia was not up to the expected standard. We have passed this onto a relative ops team member who will contact you regarding your visit. We apologise for the inconvenience caused.
Kind regards,
Simply Asia
Simply Asia's replyOfficial
15 Mar 2023, 08:17Dear Kelly,
We are concerned to see that your experience at Simply Asia was not up to the expected standard. We have passed this onto a relative ops team member who will contact you regarding your visit. We apologise for the inconvenience caused.
Kind regards,
Simply Asia
We are concerned to see that your experience at Simply Asia was not up to the expected standard. We have passed this onto a relative ops team member who will contact you regarding your visit. We apologise for the inconvenience caused.
Kind regards,
Simply Asia
Simply Asia's reply15 Mar 2023, 08:17
Official
Dear Kelly,
We are concerned to see that your experience at Simply Asia was not up to the expected standard. We have passed this onto a relative ops team member who will contact you regarding your visit. We apologise for the inconvenience caused.
Kind regards,
Simply Asia
We are concerned to see that your experience at Simply Asia was not up to the expected standard. We have passed this onto a relative ops team member who will contact you regarding your visit. We apologise for the inconvenience caused.
Kind regards,
Simply Asia