1 reviews | Active since Feb 2010

05 Mar 2016, 09:06

Loyalty points not updated

Hi All,<br> <br> Seems that you need to double check every interaction with this supplier. Keep your slips and verify that your points have been updated on the website as the waiters don't seem to always add your points to the system. <br> <br> Really, Simply Asia, you need to jack-up your manual system for updating loyalty points. No point in having a program like this if it is not managed correctly. <br> <br> Incidentally, this is now the 3rd time this has happened to me in the last year alone.

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Replies (1)
Simply Asia
Simply Asia's reply07 Mar 2016, 12:30
Official
Hello alexanl,

Thank you for contacting us with your feedback. It is unfortunate that you have had such an unpleasant experience at one of our Simply Asia Stores. A representative will be in touch with some feedback.

Please feel free to contact us should you have any further comments or queries or should the matter not be resolved in a satisfactory manner.

Kind regards
The Simply Asia Team