AS
Asheer S

1 reviews | Active since Jun 2016

17 Jun 2021, 16:10

Laugh at me shame on you

Simply Asia Clearwater Mall the service was very slow however our waiter came over and was polite.we came through on Monday and Wednesday for the half price sushi. Since it's locked down and the level's are getting sticker we took the chance being there. We ordered the sushi and when came time to pay our bill was R90. It was literally my last Hundred Rand, the waiter unfortunately didn't get a tip so I felt bad because I needed the R10 to pay for the parking. I noticed the waiter go over to the manager and whispered something and at the back where I was seated and came out laughing. I didn't want to assume but then I noticed the till slip was in the managers hand and not the waiter. I put 2 and 2 together and I realised I was the reason for them laughing. Thanks guys for your appreciation, although I didn't enjoy being laughed at.

0
Replies (3)
Simply Asia
Simply Asia's reply18 Jun 2021, 09:12
Official
Dear Asheer

We are so sorry to hear about your experience at our Simply Asia Clearwater Mall. We have your details and will get in contact with you soonest in order to look into this matter.

Best Regards
Simply Asia Team
AS
Asheer S's update21 Jun 2021, 11:30
Reviewer Update
When do you plan on getting back to me regarding the matter or is that your way of handling a compliant by suggesting you will ?? seems like you guys are not serious about your customers
Simply Asia
Simply Asia's reply22 Jun 2021, 09:47
Official
Dear Asheer

We have made contact with our Operations team and they mentioned that they have tried to get in contact you but couldn't get through to the number provided. Please confirm suitable time to give you a call? 

Best Regards
Simply Asia Team