TA
Tamoran A

1 reviews | Active since Sept 2018

06 Sept 2018, 23:36

HORRIBLE FOOD

Tonight I had a HORRIBLE evening at Simply Asia Paarl. My boyfriend and I were celebrating our 6 year Anniversary and decided to try out Simply Asia for the first time. I ordered a café Latte which was cold by the time it got to me, and the waiter simply went to go warm it up in a microwave. Then we ordered meal number 540, which was awful. I barely finished it. My meal contained hard,burnt noodles, weird tasting spring onions and duck that was unseasoned and chewy. The sauce was disgraceful, it made me want to throw up when eating because it had too many different flavours. I will NEVER return to Simply Asia again!!

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Replies (1)
Simply Asia
Simply Asia's reply10 Sept 2018, 09:15
Official

Good morning, thank you so much for bringing this to our attention. Firstly, we would like to apologise for the experience you had at our store in Paarl. We are terribly sorry that you had to experience this, especially on your anniversary.

We would love to rectify this ASAP, please email all your details to ***.za and we will ensure a member of the team contacts you soonest. Please could you also include your Hellopeter user name to link the complaint to your email.

Once again we are terribly sorry for your experience.

Kind regards