Hair in Food

I am absolutely disgusted and deeply disappointed with my experience at the Simply Asia branch in The Pearls Mall, Umhlanga. I placed my order 45 minutes in advance because I know they usually take nearly an hour to prepare just one meal — and unfortunately, even with the early order, the experience was still terrible.

The restaurant was completely empty when I arrived, yet the service was slow and careless. The place itself was dirty, the tables were sticky, and hygiene clearly wasn’t a priority. When I finally received my food, I was horrified to find two strands of hair in the dish. That is beyond unacceptable.

For a well-known franchise, this level of negligence is shocking. This was one of the worst dining experiences I’ve had. I will never go there again, and I strongly urge others to avoid this branch altogether.