Good management

<p>I went to the busy restaurant on Friday evening and unfortunately for me my meal was given to the wrong customer and they couldn't give me the next a available meal because their system would take allow it. After having waited an hour and a half for my meal the manager understood my frustration with out me having to complain. She kindly comped mine and my partners meal. She Turned what could've been a negative experience into a positive one. I was very impressed with how she handled the situation and spoke to me. </p>