SS
Shireen S

1 reviews | Active since Aug 2017

14 Dec 2017, 10:26

Gave me off food

I ordered the 514 yesterday at 16:29 at Simply Asia in Boskruin. My partner wanted KFC so we went to get his food at the drive through. Must have taken about 7 mins max. We came back to Simply Asia to collect my order and it was already ready. Didn’t think anything of it at the time. Got home and when I wanted to eat, the food was smelling horrible and when I tasted it the chicken was off. I realized that they must given me someone else’s order that was probably left all day out in the heat. Took the food back and got my refund. I’m so disappointed because that used to be my favorite dish and now I’m really put off at the thought of eating it ever again. I’m also really angry that they thought it’s ok to pass along off food to me.

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Replies (1)
Simply Asia
Simply Asia's reply10 Jan 2018, 09:07
Official

Dear Shireen

Our Sincere apologies to hear that you had this experience at our store in Boskruin. Please email *** your contact details as we will address this matter and provide you with feedback. Please also either attach your complaint which you posted on Hello Peter, or please include your user name in order for us to match on our system. We apologise for this experience and we are sorry for the inconvenience caused. The team should be in contact with you as soon as we receive your details.


From The Simply Asia Team