BB
Ben B
1 reviews | Active since Feb 2018
07 Nov 2018, 19:44
Disgusting hygiene
Went to Simply Asia Summerstand Village and ordered a duck steam bun... When i got the bun i took a bite and then saw that the bun had o ****roach on top! Disgusted by the hygiene in the kitchen... They offered me a replacement that i only got a whioe after I was finished with my main course. When the bill cake I saw that I haf gotten 0 discoint! Truly dissapointed with this simply asia that i was a regulat at..
Helpful (0)
Replies (1)0
Replies (1)
Simply Asia's replyOfficial
08 Nov 2018, 11:25 Dear Customer,
Thank you for bringing this to our attention. We are terribly sorry to hear that you have experienced this at our Simply Asia Summerstrand branch. We do understand your frustration and would like to rectify this matter with you.
Please could you email your contact details to ***.za and we will ensure that a member of our team contacts you to resolve this issue. Kindly include your HelloPeter user name in the email to link your complaint to your email.
Once again we are so sorry for the inconvenience caused.
Kind regards,
The Simply Asia Team
Thank you for bringing this to our attention. We are terribly sorry to hear that you have experienced this at our Simply Asia Summerstrand branch. We do understand your frustration and would like to rectify this matter with you.
Please could you email your contact details to ***.za and we will ensure that a member of our team contacts you to resolve this issue. Kindly include your HelloPeter user name in the email to link your complaint to your email.
Once again we are so sorry for the inconvenience caused.
Kind regards,
The Simply Asia Team
Simply Asia's reply08 Nov 2018, 11:25
Official
Dear Customer,
Thank you for bringing this to our attention. We are terribly sorry to hear that you have experienced this at our Simply Asia Summerstrand branch. We do understand your frustration and would like to rectify this matter with you.
Please could you email your contact details to ***.za and we will ensure that a member of our team contacts you to resolve this issue. Kindly include your HelloPeter user name in the email to link your complaint to your email.
Once again we are so sorry for the inconvenience caused.
Kind regards,
The Simply Asia Team
Thank you for bringing this to our attention. We are terribly sorry to hear that you have experienced this at our Simply Asia Summerstrand branch. We do understand your frustration and would like to rectify this matter with you.
Please could you email your contact details to ***.za and we will ensure that a member of our team contacts you to resolve this issue. Kindly include your HelloPeter user name in the email to link your complaint to your email.
Once again we are so sorry for the inconvenience caused.
Kind regards,
The Simply Asia Team