SM
Sithembile M

1 reviews | Active since Feb 2019

09 May 2024, 12:53

Disappointed with the service received

I am extremely unhappy with the fact that my policy was cancelled after not making payment for few months due to financial difficulties. I am back on my feet now and I am not assisted with reinstating it, whereas I have been loyal and have never missed any payments for more than 7 years now

0
Replies (2)
Simply Asia
Simply Asia's reply05 Sept 2024, 12:51
Official
Dear Sithembile M.,

We're truly sorry to hear about your experience and understand your frustration regarding the cancellation of your policy. Please could you send us your feedback and contact details to *** so that we can address this directly with our team.

Regards, Simply Asia
Simply Asia
Simply Asia's reply19 Mar 2025, 09:41
Official
Hello Sithembile, we reached out Via email. Kind regards Simply Asia