1 reviews | Active since Oct 2015
Disappointed Service
Good day, <br> <br> I trust that you are well. <br> I am a frequent Simply Asia customer, however I was very disappointed with the service I received at Simply Asia in Pinelands. <br> A friend and I went to the Simply Asia during our lunch time and she order one of your hot meals where I ordered 2 sushi dishes. <br> Her meal came out before me and I waited about close to 30 minute before the waiter came to me and told me 3 minutes I will get my meal. 3 minutes passed and still nothing I was getting irritated and just upset. <br> When I was informed that the chef was busy preparing my meal, my friend was already done and we had to get back to the office. <br> <br> I cancelled the order and now I simply feel like I will no longer be a frequent Simply Asia customer anymore. <br> <br> With regards to and food place I feel service delivery and customer services is important and I just felt that I was being neglected. <br> <br> Regards,<br> Hajierah
Thank you for contacting us with your feedback. It is unfortunate that you have had such an unpleasant experience at one of our Simply Asia Stores. A representative will be in touch with some feedback.
Please feel free to contact us should you have any further comments or queries or should the matter not be resolved in a satisfactory manner.
Kind regards
The Simply Asia Team
Thank you for contacting us with your feedback. It is unfortunate that you have had such an unpleasant experience at one of our Simply Asia Stores. A representative will be in touch with some feedback.
Please feel free to contact us should you have any further comments or queries or should the matter not be resolved in a satisfactory manner.
Kind regards
The Simply Asia Team
