1 reviews | Active since Nov 2018
Disappointed
Most pathetic service and management at franchise SIMPLY ASIA!!!!!!!Clearwater mall.
I love their food don't get me wrong I visist clearwater mall every week and with fail do I stop and buy a few meals at simply Asia.
Today I decide to call in and request delivery.It has been 2 hours and when I call in to find out how far my food is they tell me they tried calling me cause the address was not correct that is utter lies as I called on twice to find out how far my food is and thereafter they called me on my cell and all of the sudden got hold of me I asked to speak to the manager and she said we need to wait for another driver and it would take another 30 minutes she had a don't care attitude when I told her to cancel.
I'm so disappointed an disgusted at the service they provide to most supporting customer's.
I hope this email does not fall upon deaf ears
Thanks Candice
Thanks for your message. First of all apologies for only getting back to you now. Second of all we are very sorry that you have experienced this. We are sorry that they took so long to get your food to you that you had to end up cancelling the order. We understand that this might have been very frustrating.
Please can you email your contact details to *** as we will address this matter and provide you with feedback.
Regards,
The Simply Asia Team
Thanks for your message. First of all apologies for only getting back to you now. Second of all we are very sorry that you have experienced this. We are sorry that they took so long to get your food to you that you had to end up cancelling the order. We understand that this might have been very frustrating.
Please can you email your contact details to *** as we will address this matter and provide you with feedback.
Regards,
The Simply Asia Team
