fG
felicity G

1 reviews | Active since Oct 2015

20 Oct 2015, 19:40

Chipped Glass eating utensils. Operating Manager

This evening we took my 9yr old daughter out for her Special birthday dinner. After she was almost finished eating we noticed her bowl was chipped. She is 9yrs old and did not notice until she had eaten almost all her food. We called the junior manager Yolanda over. She removed the bowl without even an apology. When my husband questioned her later she said she had spoken to her Operating manager Charlton who said all their bowls are chipped he does not see a problem with it and the glass could not be in the food. I have taken photos of the bowl. It is a new chip so the glass could very well be in the food that my daughter ate. What was the most shocking was their attitude of it not being a problem and not even an apology for the chipped bowl, they SIMPLY dont see a problem with chipped glass. Charlton does not see any problem with serving food in chipped bowls as all their bowls are chipped and he has no concern of glass in her food. And again I have the photos taken instore of the Freshly chipped bowl. We spent over R300.00 I do hope they take some of it to buy a new bowl or pay for someones hospital bill.

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