AA
Aadila A
1 reviews | Active since Sept 2011
08 May 2015, 20:26
Better telephone etiquette, please!
We love Simply Asia for delivering to our door hot delicious vegan food at least once a week (go ahead and check my number :)), but it is so tedious ordering over the telephone! Today the lady taking our order got it wrong THREE times! It is a simple menu, even if English is not first language. Please train competent people to answer the phone. It is the bare minimum to provide for your loyal customers.
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Simply Asia's replyOfficial
15 May 2015, 11:20Hello SunshineYum,
It is with deep regret that you received a disappointing service from one of our Simply Asia stores and I would like thank you for bringing this to our attention.
At Simply Asia we thrive to exceed our customers' expectations, and we value all the feedback we get from our customers.
I have sent your feedback to the store for follow up. Please let me know should no one contact you within 3 days.
Once again your future feedback will always be appreciated and do not hesitate to contact me.
Regards
Olivia
It is with deep regret that you received a disappointing service from one of our Simply Asia stores and I would like thank you for bringing this to our attention.
At Simply Asia we thrive to exceed our customers' expectations, and we value all the feedback we get from our customers.
I have sent your feedback to the store for follow up. Please let me know should no one contact you within 3 days.
Once again your future feedback will always be appreciated and do not hesitate to contact me.
Regards
Olivia
Simply Asia's reply15 May 2015, 11:20
Official
Hello SunshineYum,
It is with deep regret that you received a disappointing service from one of our Simply Asia stores and I would like thank you for bringing this to our attention.
At Simply Asia we thrive to exceed our customers' expectations, and we value all the feedback we get from our customers.
I have sent your feedback to the store for follow up. Please let me know should no one contact you within 3 days.
Once again your future feedback will always be appreciated and do not hesitate to contact me.
Regards
Olivia
It is with deep regret that you received a disappointing service from one of our Simply Asia stores and I would like thank you for bringing this to our attention.
At Simply Asia we thrive to exceed our customers' expectations, and we value all the feedback we get from our customers.
I have sent your feedback to the store for follow up. Please let me know should no one contact you within 3 days.
Once again your future feedback will always be appreciated and do not hesitate to contact me.
Regards
Olivia