PH
Prelina H

1 reviews | Active since Nov 2018

09 Sept 2022, 20:01

Bad service gateway

Gateway branch. So so so upset with the pathetic service! Never ever have received this kind of service. Before. I said to the waiter 2 x 514 chicken and prawn. I go out, come back in 30 minutes and but ready yet. Then after 10 mins. The meal comes. Just 1 meal. I asked the waiter why. He said I only ordered 1. I checked my slip and it said, 1 x 514 chicken and prawn and 1 x extra chicken which ib never God damn order. Wat so you mean by extra chicken webbed the chicken in the meal is the same as normal????? And I noticed that the veggies in the takeaway meals are cut down.. why? Cos it's take away abs we can't complain? Ib paid R157 for a 1 meal was terrible and terrible service of to of that!!!

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Replies (1)
Simply Asia
Simply Asia's reply10 Sept 2022, 08:39
Official
Hi there,

Thank you for taking the time to review us. We are sorry that you did not have a great experience, we would really appreciate the opportunity to contact you directly regarding your experience.  Please allow us the opportunity to turn this around. One of our Operational Team Managers will be in touch with you soonest.

Warm regards,
Simply Asia