1 reviews | Active since Mar 2016
Bad service
I am a pregnant women who had a craving for Simply Asia famous 514 dish with the cashew nuts and all.<br> My husband and i decided to get it last night at Simply Asia in Cavendish mall. <br> <br> i do not no the name of the manager but he was behind the counter , he did not look up at us, did not acknowledge us being there or even ask if he could help us. <br> <br> after standing there for 10 minutes i then cleared my throat and he looked up . he then took my order. with he's face hanging on the floor. i ordered the beef 514 with no veg only cashews and spring onion. because im a regular customer i always make sure i check my meal before leaving because they always seem to get confused between chicken and beef.<br> when i recieved my meal i peeked in the box and saw beef pieces right on top. then i left.<br> when i got home i opened the box and to my surprise i found a half box of noodles and 1 big piece of beef on the top which made the box seem full. the box was literally half and absolutely NO cashew nuts . i was so dissapointed because i paid R80 for a meal and didnt get what was expected. <br> <br> i was disgusted at the customer service from the manager himself and of the meal i recieved.
Thank you for contacting us with your feedback. It is unfortunate that you have had such an unpleasant experience at one of our Simply Asia Stores. A representative will be in touch with some feedback.
Please feel free to contact us should you have any further comments or queries or should the matter not be resolved in a satisfactory manner.
Kind regards
The Simply Asia Team
Thank you for contacting us with your feedback. It is unfortunate that you have had such an unpleasant experience at one of our Simply Asia Stores. A representative will be in touch with some feedback.
Please feel free to contact us should you have any further comments or queries or should the matter not be resolved in a satisfactory manner.
Kind regards
The Simply Asia Team
